1. Business Analyst (1 Position)

Location: Head Office, HQ
Purpose: Gather and analyze business requirements, support solution delivery, and drive data-driven process improvements aligned with strategic goals.
Main Responsibilities:

• Elicit, analyze, validate, and document business, functional, and non-functional requirements.
• Facilitate workshops, interviews, and process reviews for system enhancements.
• Translate requirements into specifications and use cases for development.
• Collaborate with developers, architects, and vendors to ensure compliance and quality.
• Manage stakeholder expectations and facilitate cross-functional consensus.
• Conduct user acceptance testing (UAT), prepare reports, and support change management.
• Use tools like BPMN, Visio, Excel, Power BI, Jira, Confluence, and SQL for process mapping and analysis.

Knowledge and Skills:

• Proficiency in business analysis tools and process modeling.
• Strong communication, documentation, and problem-solving skills.
• Ability to translate complex needs into clear, testable requirements.

Qualifications and Experience:

• Bachelor’s degree in Business Administration, Information Systems, Computer Science, Finance, or related field.
• 2–3 years’ experience in business analysis, preferably in banking, fintech, or consulting.

How to Apply:

1. Visit NMB Careers.
2. Select “Business Analyst” from the job listings.
3. Complete the online application form and submit by 28-May-2025.

2. Client Service Analyst – Asian Desk (Re-advertised) (1 Position)

Location: Head Office
Purpose: Enhance customer experience through proactive engagement and account management for Corporate Banking Asian Desk clients, supporting retention and business growth.
Main Responsibilities:

• Manage client relationships through regular contacts and visits.
• Reduce dormancy and churn via service relationship management.
• Resolve escalated complaints with analytics and collaborate with internal stakeholders.
• Identify process improvements and cross-selling opportunities.
• Ensure compliance with regulatory standards and NMB’s code of conduct.

Knowledge and Skills:

• Knowledge of wholesale banking products and systems.
• Strong communication, analytical, and relationship management skills.
• Chinese language proficiency is required.

Qualifications and Experience:

• Bachelor’s degree in Business Studies or related field.
• 3 years’ banking experience, with 1 year in high-value client or corporate business support.

How to Apply:

1. Visit NMB Careers.
2. Select “Client Service Analyst – Asian Desk” from the job listings.
3. Complete the online application form and submit by 05-Jun-2025.

3. Collection and Recovery Admin and MI Analyst (1 Position)

Location: Head Office
Purpose: Prepare and analyze management information, report to internal and external stakeholders, and implement controls to manage troubled loans and minimize risks.
Main Responsibilities:

• Prepare quarterly write-off accounts and Special Asset Management (SAM) reports.
• Maintain records of downgraded accounts and ensure security documents are in order.
• Track covenants, conditions, and collateral agreements.
• Provide daily overdraft and arrears reports for action.
• Review BOT guidelines and advise on risk asset management.

Knowledge and Skills:

• Understanding of bank loan products, credit processes, and Flexcube systems.
• Proficiency in Excel for report generation and data analysis.
• Attention to detail and relationship management skills.

Qualifications and Experience:

• Bachelor’s degree in Banking, Commerce, Accounting, Economics, Finance, or related field.
• Over 4 years’ banking experience in Special Asset Management or Workout Units.

How to Apply:

1. Visit NMB Careers.
2. Select “Collection and Recovery Admin and MI Analyst” from the job listings.
3. Complete the online application form and submit by 09-Jun-2025.

4. Credit Operations Officer; Wholesale and SMEs (1 Position)

Location: Head Office
Purpose: Ensure accurate and timely disbursement of wholesale and SME loans, maintaining loan book quality per credit policies.
Main Responsibilities:

• Disburse loans per agreed SLAs and credit policies.
• Verify customer data in core banking and loan management systems.
• Analyze disbursement checklists and report suspicious transactions.
• Create and amend overdraft limits and credit card limits.

Knowledge and Skills:

• Understanding of loan cycles, NMB lending policies, and products.
• Proficiency in Excel and core banking systems.
• Strong time management and attention to detail.

Qualifications and Experience:

• Bachelor’s degree in Banking, Finance, Commerce, Accounting, Economics, or related field.
• Over 4 years’ experience in credit operations, preferably in wholesale operations.

How to Apply:

1. Visit NMB Careers.
2. Select “Credit Operations Officer; Wholesale and SMEs” from the job listings.
3. Complete the online application form and submit by 29-May-2025.

5. Manager; Branch Control & Quality Assurance (1 Position)

Location: Head Office, HQ
Purpose: Lead branch control and quality assurance to ensure compliance with policies, regulations, and risk mitigation strategies.
Main Responsibilities:

• Lead a team to uphold compliance and implement risk management programs.
• Review controls for compliance with laws and regulations.
• Monitor branch expenses and conduct regular branch visits to assess controls.
• Provide guidance on policies, procedures, and NMB’s Code of Conduct.

Knowledge and Skills:

• Strong leadership and risk awareness.
• Knowledge of ERM frameworks, banking regulations, and internal controls.
• Excellent reporting, documentation, and analytical skills.

Qualifications and Experience:

• Bachelor’s degree in a business-related field.
• At least 5 years’ experience in internal controls, audit, compliance, or regulatory oversight.

How to Apply:

1. Visit NMB Careers.
2. Select “Manager; Branch Control & Quality Assurance” from the job listings.
3. Complete the online application form and submit by 26-May-2025.

6. Manager; Technology Governance & Controls (1 Position)

Location: Head Office, HQ
Purpose: Develop and manage a technology governance and risk management program to protect sensitive data and ensure regulatory compliance.
Main Responsibilities:

• Implement governance frameworks and KPIs for technology programs.
• Manage cybersecurity risks, vendor risk programs, and privacy impact assessments.
• Provide reports to senior management and mentor a team of governance specialists.
• Continuously improve governance processes and procedures.

Knowledge and Skills:

• Expertise in COBIT, ISO 27001, NIST, and data privacy principles.
• Strong leadership, risk assessment, and communication skills.
• Financial acumen and strategic thinking.

Qualifications and Experience:

• Bachelor’s degree in Computer Science, IT, or related field.
• Preferred certifications: CISA, CGEIT, CRISC, CISSP, CIPP.
• 3 years’ experience in technology risk management and leadership.

How to Apply:

1. Visit NMB Careers.
2. Select “Manager; Technology Governance & Controls” from the job listings.
3. Complete the online application form and submit by 30-May-2025.

7. Product Manager; Digital (1 Position)

Location: Head Office
Purpose: Oversee digital platform operations, provide customer support, and ensure compliance while driving technological innovation.
Main Responsibilities:

• Analyze user challenges and translate requirements into system designs.
• Deploy systems, automate processes, and provide technical support.
• Monitor digital channel performance and prepare reports.
• Collaborate with internal departments to resolve issues and ensure compliance.

Knowledge and Skills:

• Strong knowledge of digital banking products and ICT infrastructure.
• Proficiency in relational and NoSQL databases, Windows, and Linux systems.
• Analytical, communication, and stakeholder management skills.

Qualifications and Experience:

• Bachelor’s degree in IT, Computer Science, or related field.
• At least 5 years’ experience in digital banking, IT, or project management.

How to Apply:

1. Visit NMB Careers.
2. Select “Product Manager; Digital” from the job listings.
3. Complete the online application form and submit by 09-Jun-2025.

8. Relationship Manager; Agri Retail (1 Position)

Location: Lake Zone, Kayanga
Purpose: Market Agri Retail products, generate leads, assess credit applications, and ensure compliance with quality standards.
Main Responsibilities:

• Develop and implement action plans to achieve asset and liability targets.
• Review pricing policies and credit appraisals.
• Monitor loan portfolio quality and prepare performance reports.
• Train Relationship Officers and enhance customer engagement platforms.

Knowledge and Skills:

• Knowledge of agribusiness economics, banking products, and financial markets.
• Strong communication, analytical, and interpersonal skills.
• Proficiency in Excel, Word, and PowerPoint.

Qualifications and Experience:

• Bachelor’s degree in Agriculture, Agricultural Economics, Banking, Business Administration, Finance, or related field.
• Minimum 5 years’ banking experience in credit assessment and operations.

How to Apply:

1. Visit NMB Careers.
2. Select “Relationship Manager; Agri Retail” from the job listings.
3. Complete the online application form and submit by 02-Jun-2025.

9. Senior Manager; Digital Academy (1 Position)

Location: Head Office
Purpose: Lead the design and implementation of a Digital Academy to upskill employees in digital and emerging technologies.
Main Responsibilities:

• Identify skill gaps and develop digital learning curricula (e.g., data science, AI, cybersecurity).
• Collaborate with ICT and external partners to align training with industry trends.
• Oversee digital learning platforms and create engaging content.
• Promote a digital-first culture through learner communities and marketing strategies.

Knowledge and Skills:

• Strong understanding of digital technologies (AI, blockchain, cybersecurity).
• Expertise in e-learning platforms, instructional design, and adult learning principles.
• Analytical, interpersonal, and project management skills.

Qualifications and Experience:

• Bachelor’s degree in Technology or related field; Master’s degree advantageous.
• 5 years’ experience in multinational or agile environments with digital academy experience.

How to Apply:

1. Visit NMB Careers.
2. Select “Senior Manager; Digital Academy” from the job listings.
3. Complete the online application form and submit by 02-Jun-2025.

10. Senior Manager; Finance & Control (Re-advertised) (1 Position)

Location: Head Office
Purpose: Manage financial transactions, budgeting, cost analysis, and payment processes to ensure compliance and efficiency.
Main Responsibilities:

• Oversee accounting operations, including accounts payable/receivable and month-end processes.
• Monitor budgets and ensure timely payment of invoices and claims.
• Enhance internal controls and manage the Finance Risk register.
• Provide financial expertise and manage stakeholder relationships.

Knowledge and Skills:

• Understanding of financial control, banking products, and ERP systems.
• Strong communication, delegation, and team-building skills.
• Proficiency in Excel, Word, and Access.

Qualifications and Experience:

• Bachelor’s degree in Accounting, Auditing, Banking, Business Administration, Economics, Finance, or related field.
• CPA/ACCA certification.
• 8 years’ experience in financial control, with 5 years in a managerial role.

How to Apply:

1. Visit NMB Careers.
2. Select “Senior Manager; Finance & Control” from the job listings.
3. Complete the online application form and submit by 28-May-2025.

11. Senior Specialist; Operational Risk Incident Management, Analytics & MI (1 Position)