Job Summary

• To maintain and manage a portfolio of Business banking clients, developing long term partnerships based on consistent and dependable support for their company. Quick risk judgments and maintaining operational service consistency and quality help to especially do this.
The main goal is to maximise risk-adjusted portfolio contribution.
Business development both with new clients and with current ones where they are anticipated to raise "wallet share" will be the responsibility of the jobholder.

Job Description

Job Purpose.

• Building long term partnerships based on efficient and dependable support for their business, to manage and sustain a portfolio of Business banking customers. Quick risk judgments and maintaining operational service consistency and quality help to achieve this especially.
  Maximizing risk-adjusted portfolio contribution is the main goal.
  Business development both with new clients and with current ones where they are anticipated to raise "wallet share" will fall within the jobholder's purview.

Main accountabilities and approximate time split

Sales and Service: 65%

• Keep Relationship Plans for every portfolio client so that customer interaction comes first.
  Review consumers using borrowing facilities annually and, if relevant, interim.
  Hold annual and, if relevant, interim evaluations with non-borrowing clients.
  Decide on the most suitable means of communication after identifying the main messages—e.g., established service standards, negotiated price, relationship team contact points, and new product modifications.
  Handle and resolve consumer complaints
  Identify the items that best satisfy client wants and be able to sell these at short notice both reactively and proactively.
  Develop, monitor, and research a target list for possible new business.

Business Management 30%

• Develop, implement, and track a target list for possible new business.
  Use the Customer Relationship Planning templates to evaluate current and future contribution, hence identifying priority clients.
  Collect all the necessary data to evaluate and process credit applications. Role holder will be asked to enter some crucial data including judgmental information. Working with CMA and CCM resources, they will build credit applications.
  Using accessible triggers and following Risk management policies and guidelines, control and quality of the portfolio.

 Staff Management 5%

• Day to day coaching and development of Corporate Service’ Assistants

Risk and Controls Objectives

• Make that all tasks and activities are done in complete accordance with Absa Operational Risk Framework, internal Absa Policies & Standards and regulatory requirements.
  Applying relevant risk frameworks and instilling a positive risk culture can help you to manage risk and control efficiently.
  Knowing your part in the end-to-end processes including relevant risks and controls.
  Show good judgement and appropriate risk management by following Absa's rules and procedures relevant to personal function.
  Using the specified procedure for your company sector, report all risk events, incidents, and problems and assist in understanding their causes and how to stop them in future. By thinking about what could go wrong in the processes you run and how mistakes could be avoided, actively seek solutions to strengthen the control environment.
  Ongoing and aggressive interaction with unions where relevant, regulatory authorities
  All required training finished by deadline.

Technical skills / Competencies

• Relationship skills
• Credit Risk skills
• General Corporate skills
• Communications skills

Knowledge, Expertise and Experience

• Meeting customers’ needs                                             
• Business awareness                                                         
• Business development                                                    
• Managing Relationships                                                 
• Innovative                                                                         
• Analysis and judgement
• Personal Organization
• Adaptability
• Decision making
• Team results
• Active listening

Absa Values

Absa Purpose Values and Behaviors are the set of criteria that guides the behavior of all of us who work for the bank and against which the performance of every one of us in Absa are being judged and rewarded:

• Trust
• Resourceful
• Stewardship
• Inclusive
• Courage

Education

National Diplomas and Advanced Certificates: Business, Commerce and Management Studies (Required)

How to Apply:

This is Full-time Job, To submit your application, please follow the link provided below.

CLICK HERE TO APPLY